Terms of Service

Your agreement with AaTech

Portfely is operated by AaTech in Saudi Arabia. These terms govern your use of our portfolio-building, publishing, and related services. By creating an account or purchasing a plan, you agree to these terms. Our Privacy Policy explains how we handle personal data; accepting these terms does not replace any separate consent required by law.

You must be legally able to enter this agreement. If you need a parent or guardian's authorization under applicable law, you may use the service only with that authorization and supervision. If you act for an organization, you must have authority to bind it.

Your account

Provide accurate account information, keep your sign-in account secure, and tell us promptly if you suspect unauthorized access. You are responsible for activity you authorize and for keeping your contact information current. Do not impersonate another person, share access to evade plan limits, or transfer paid access without our approval.

Your content and publication

You keep ownership of the content you upload. You grant AaTech a non-exclusive permission to store, process, reproduce, and display that content as needed to operate the features you use, including publishing your portfolio. This permission does not give us a general right to use your portfolio in unrelated advertising.

You are responsible for having permission to publish your content, including images, client work, trademarks, and other people's personal information. Saved portfolio content is public and may be indexed by search engines. Review it before saving and keep your own copies of important work. Deleting content cannot recall copies made by other people or search engines.

Portfely's software, templates, branding, and other platform materials remain the property of their respective owners. Your plan lets you use them within the service; it does not transfer ownership of the platform or a right to redistribute its source code or templates.

Free access, Pro, and trials

Available features and prices are described on the pricing page and at checkout. Pro features can include additional templates, multiple languages, custom domains, analytics, and the option to remove Portfely branding. A domain registration is not included unless expressly stated.

A trial provides temporary access to eligible Pro features. When the trial or other time-limited paid access ends without an active entitlement, the account returns to Free. Saved content is not automatically deleted, but Pro-only features can become unavailable, custom-domain serving can stop, and Portfely branding is shown. A trial does not itself authorize a charge.

Lifetime Pro is a one-time purchase for continued Pro access on your account for the operating life of the Portfely service. It does not renew automatically and does not promise that the service will exist forever or that separately sold future products are included. The features and terms offered at purchase remain relevant to your purchase; this clause does not remove mandatory consumer rights.

Prices and payment

Review your plan, currency, discount, and total, including any applicable taxes or charges, before confirming payment. Payment is handled through StreamPay's hosted checkout and is subject to its applicable payment terms. Pro access is activated after payment is confirmed. If you are charged but access is not activated, contact support with your account email and transaction reference.

Coupons may have eligibility conditions, expiry dates, and usage limits. Checking a coupon does not complete a purchase. New prices or offers do not retroactively change completed purchases. If you have an older recurring plan, its agreed billing terms and renewal or cancellation options continue to apply; Lifetime Pro is not recurring.

No-refund policy and your legal rights

All purchases are final and non-refundable, except where applicable law requires a refund, cancellation, or other remedy. We do not offer discretionary refunds for a change of mind, non-use, or deciding that you no longer need the service. Review the available previews, features, and price before purchasing.

This policy does not exclude mandatory consumer rights, including any applicable right to cancel an unused service, or remedies for a service that is not supplied or does not meet legally required standards. Immediate account activation does not, by itself, waive a statutory right. Nothing here restricts rights you may have against your payment provider.

For a duplicate charge, suspected unauthorized payment, activation problem, or a request based on a legal entitlement, contact support@portfely.com with your account email, payment reference, and a description of the issue. We will investigate and provide any remedy required by law. Do not send full card details.

Domains and external services

You must own or be authorized to use a custom domain and keep its registration and DNS settings current. A connection may depend on verification, DNS propagation, certificate issuance, and your registrar. Third-party domain fees are separate from Portfely purchases. Losing Pro access may stop serving your portfolio through the custom domain without transferring ownership of the domain.

External links, imported content, authentication, and payment services may be subject to their providers' terms. We do not control external websites or guarantee their availability. Our use of providers does not remove obligations that applicable law places on AaTech.

Acceptable use

• Do not publish unlawful, fraudulent, infringing, threatening, or abusive material, or expose another person's private information without a lawful basis.
• Do not use portfolios for phishing, malware, scams, spam, or deceptive impersonation.
• Do not attempt unauthorized access, bypass access controls or plan restrictions, disrupt the service, or extract other users' private data.
• Use only content and domains you have a right to use. Report suspected infringement or misuse to support with the relevant URL and supporting details.

Availability and changes to the service

We aim to keep Portfely available and maintain its core functionality, but maintenance, failures, and external dependencies can cause interruptions. We do not guarantee uninterrupted operation, search rankings, traffic, employment, or business results.

We may improve or change features, but will provide notice of material changes to paid services where required. If a paid service is permanently discontinued or materially fails to match what was agreed, applicable notice and consumer remedies remain available. You should keep independent copies of content you cannot afford to lose.

Suspension and account closure

We may restrict content or access when reasonably necessary to address a breach of these terms, fraud, security risks, or a legal obligation. Where appropriate and lawful, we will explain the reason and give you an opportunity to resolve the issue. Urgent risks may require immediate action.

You may stop using Portfely or request account closure through support. Closing an account does not create a voluntary refund right, but it does not remove statutory rights. Data deletion and lawful retention are addressed in the Privacy Policy.

Responsibility and legal protections

Each party remains responsible for its obligations under this agreement and applicable law. To the extent permitted by law, AaTech is not responsible for indirect or consequential losses, such as lost opportunities or profits, that are not a reasonably foreseeable result of our breach.

Nothing in these terms excludes or limits responsibility for fraud, deliberate misconduct, gross negligence, or any liability or consumer protection that cannot lawfully be excluded or limited. No statement about availability, refunds, or third parties overrides those protections.

Applicable law and updates

These terms are governed by the laws of Saudi Arabia, without depriving consumers of mandatory protections or access to competent courts available under applicable law. Contact us about disputes so we can try to resolve them; doing so is not a waiver of legal rights or a condition that prevents a complaint to a competent authority.

We may update these terms and will change the date above. Material changes will be communicated through the service or email where required. Changes do not retroactively remove rights from completed purchases. If new terms require consent, we will obtain it as required by law. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.